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Cancellation & Refund Policy

At Scalez, we strive to provide the best customer experience and are committed to ensuring your satisfaction with our services. Our Cancellation and Refund Policy outlines our policies for canceling and requesting a refund for our services.

Cancellation Policy:

  • If you wish to cancel your order, please contact us as soon as possible.

  • If your order has already been processed and shipped, it may not be possible to cancel. In this case, you will need to initiate a return in accordance with our Return Policy.

  • If you cancel an order before it has been processed and shipped, we will refund the full purchase price to you.

Refund Policy:

  • If you are not satisfied with your purchase, you may request a refund within 7 days of the purchase date.

  • To request a refund, please contact us and provide your order number and a detailed explanation of why you are requesting a refund.

  • If we determine that a refund is warranted, we will issue a refund to your original payment method.

  • Refunds may take 5-7 business days to process and appear on your account.

  • We reserve the right to refuse a refund request if it is determined that the product has been used or damaged.

Contact Us:

If you have any questions or concerns regarding our Cancellation and Refund Policy, please do not hesitate to contact us. Our customer support team is here to help and can be reached at

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